Case Studies

Frase Case Studies

See how our customers grow faster with the Frase platform

How Florence by Mills increased e-commerce transactions by 9% with Frase Answers

“By using Frase, Florence has reduced the number of wasted clicks in a typical e-commerce buying journey. Visitors can ask a product question, and instantly visit the checkout page to complete their purchase. Behind the scenes, Florence uses Frase AI to collect and organize customer questions at scale. As they use these insights to improve their web content, Frase is able to answer even more questions automatically.”

Why Desktop Metal chose Frase over traditional live chat and increased conversion rate by 18%

“We realized that most online experiences at Desktop Metal were beginning with a question. If we can be helpful at that moment and offer real value by instantly delivering the answer they’re looking for, they’re more likely to stay on the website, browse our other printers, experience the brand, and, ultimately, buy something.”

How Rev automated thousands of qualifying questions and reduced live chat cost by 90%

“We replaced live chat with Frase to automatically answer thousands of visitor questions every month. Frase eliminates live chat costs without compromising the customer experience. In the backend, Frase helps us create content that effectively addresses our customers’ problems.”

How Atolla automated their eCommerce sales funnel and increased conversions by 600%

“One thing we’ve learned is that if anyone has unanswered questions about our product while on our site, they won’t complete a purchase. Frase helps us make sure that nobody needlessly bounces off the site.”

Went from Page 10 to Ranking 3rd on Google

Created hundreds of automated content briefs

Cuts down SEO content creation time by 40%

Ready to get started?

We can't wait to show you what's possible with Frase